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Create a Smart Claim
This page will help you get started creating a Smart Claim. We'll take you through the process step-by-step explaining how our platform works.
Click on each question to expand and answer them.
Be sure to click "submit" after you are done before moving on to the next question.
If you are unsure how to answer any of the questions, please email us at [email protected] for assistance.
Here are some question-specific tips:
Question 1: Be sure to select the correct debtor name and case number from the dropdown menu after you click the lead bankruptcy case.
Question 2: This information is used to match the claim account information with the original creditor. If your money is trapped on the exchange, you can answer "no." If you acquired your claim from someone else and are not the original creditor, you need to answer "yes" and provide their entire legal name so it matches the claim registry with the bankruptcy court.
Question 3: It is generally best to file a Proof of Claim (POC) with the bankruptcy court, even if you received an email from the debtor acknowledging that you have a valid claim. If you have filed a POC, please enter the docket number and date of filing. If you have not, select "no" and file one, at your earliest convenience. You can update your Smart Claim information at a later time.
Question 4: Enter your the last 4 digits of your exchange account or the user ID provided by the court agent (Kroll, Stretto, or other). If you do not know your number or are not the original account holder, please contact us for assistance.
Question 5: Please enter the total contents of the account on the date that the exchange filed bankruptcy. If a currency or coin is not provided in the drop-down menu, please contact us requesting that we add it to the database.
Question 6: Make sure the estimated value is accurate. If it is not, please tell us what you think it is and an explanation supporting your position. We will review and let you know our finding.
Question 7: Please enter any transfers made during the preference period. Failure to provide this information violates our Terms of Service.
Upload pdfs of official court correspondence, email verifying your account and contents, screenshots of the account prior to the bankruptcy filing, proof of loss statements, and bank records evidencing any withdrawals during the preference window.
Redact all sensitive information for the documents prior to uploading them.
Supporting documents are what counterparties require to conduct proper due diligence prior to buying or lending. The better your supporting documents are, the more value your Smart Claim will have.
Last modified 6mo ago